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    • Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products. 

    • The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogs are estimates. Pricing of metals is subject to change according to the current market rates.

    • Argelia Hadrovic LLC  products are handmade with natural materials. There may be slight differences in colour due to this nature, the buyer accepts this when the order is placed. It will not be a considered fault and therefore no credit will be issued.


    • A minimum order of 5 pieces totaling at least $1000 is suggested for all first time buyers.


    • Reorder minimum $250.


    • Production begins upon buyer's receipt of invoice and agreement to terms. Partial payment is required, production begins once deposit is paid.

    • 4-6 week lead time for standard orders and reorders, up to 8 weeks for orders 30-50 pieces, 8-12 weeks for orders over 50 pieces.  Should you require a faster delivery time than the promised ship date, a rush charge of 15% to the total amount due will apply when rush order is authorized.

    • Certain substitutions may be made or items may be backordered and shipped upon availability.

    • Any items that appear on the invoice and are missing from a shipment must be reported within 3 business days of receipt of order via email or phone.  At that time we will ship missing items.  If notification of missing items is not provided, the customer is liable for amount due stated on invoice.

    • Any cancellations must be submitted in writing within 30 days of the order expected shipping date, and are subject to a restocking fee of 50% of total invoice.


    • All pieces are made to order, so all sales are final. Pieces are not returnable, exchangeable or refundable unless they are deemed defective upon inspection by Argelia Hadrovic LLC .


    • Argelia Hadrovic LLC accepts all major credit cards or Apple Pay for International buyers.  National buyers may also pay with checks. Resale Tax ID and company information is required.

    • If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF (Non-Sufficient Funds) check fee.


    • Fedex / UPS shipment with tracking is provided, unless otherwise specified.  Cost of shipping is dependent on weight, insurance and expediency.

    • CBS terms (credit before shipment): Order balance is due upon invoice received.  Credit cards, checks and/or bank transfers must be deposited and cleared prior to shipment.

    • Buyer is accountable for shipping & handling fees.

    • Shipping insurance must be requested to apply. 

    •  PACKAGING: To conserve materials, each piece will arrive individually packaged on a card wrapped in a resealable poly bag.  We can provide black leatherette velvet-lined jewelry boxes for an additional $7 each upon request. 


    • Proper care of Argelia Hadrovic LLC Jewelry will greatly increase its lifespan and your customer's satisfaction.  See general care instructions here.


    • Repair fees are subject to per piece fees depending on the severity of damage.  Argelia Hadrovic LLC reserves the right to review and authorize final assessment of the damaged piece/s.


    • Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days of package delivery with receipt of order.  Please email

    • Returns will be handled on a case-by-case basis. Argelia Hadrovic LLC reserves the right to assess and authorize any return cases.


    By completing an order and receiving an invoice from Argelia Hadrovic LLC, you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Argelia Hadrovic LLC. You agree to comply fully with Argelia Hadrovic  LLC terms & conditions for the entire duration that you carry & sell Argelia Hadrovic LLC products.

    For any other question email us at