Wholesale Orders – Argelia Hadrovic
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    WHOLESALE TERMS & CONDITIONS

    PRODUCT

    • Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products.

    • The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogues are estimates. Pricing of metals are subject to change according to the current market rates.

    • Argelia Hadrovic LLC  products are hand made with natural materials. There may be slight differences in colour due to this nature, the buyer accepts this when the order is placed. It will not be a considered fault and therefore no credit will be issued.

    FIRST TIME BUYER

    • A minimum order of $1000 is required of all first time buyers.

    RETURNING BUYER

    • Reorder minimum $250.

    ORDER FULFILLMENT

    • Production begins upon buyer's receipt of invoice and agreement to terms. Partial payment is required, production begins once deposit is paid.

    • 4-6 week lead time for standard orders and reorders, up to 8 weeks for orders over 50 pieces.  Should you require a faster delivery time than the promised ship date, a rush charge of 15% to the total amount due will apply when rush order is authorized.

    • Certain substitutions may be made or items may be backordered and shipped upon availability.

    • Any items that appear on the invoice and are missing from a shipment must be reported within 3 business days in receipt of order via email or phone.  At that time we will ship missing items.  If notification of missing items is not provided, the customer is liable for amount due stated on invoice.

    • Any cancellations must be submitted in writing within 30 days of the order expected shipping date, and are subject to a restocking fee of 50% of total invoice.

    SPECIAL ORDERS

    • Special orders and custom combinations are not returnable, exchangeable or refundable.

    PAYMENT OPTIONS

    • Argelia Hadrovic LLC accepts all major credit cards or Apple Pay for International buyers.  National buyers may also pay with checks.

    • If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF (Non-Sufficient Funds) check fee.

    SHIPPING & HANDLING

    • USPS with tracking is provided, unless otherwise specified.  Cost of shipping is dependent on weight, insurance and expediency.

    • CBS terms (credit before shipment): Order balance is due upon invoice received.  Credit cards, checks and/or bank transfers must be deposited and cleared prior to shipment.

    • Buyer is accountable for shipping & handling fees.

    • Shipping insurance must be requested to apply.

    CARE INFORMATION

    • Proper care of Argelia Hadrovic LLC Jewelry will greatly increase its lifespan and your customer's satisfaction.  See general care instructions here.

    REPAIRS

    • Repair fees are subject to per piece fees depending on the severity of damage.  Argelia Hadrovic LLC reserves the right to review and authorize final assessment of the damaged piece/s.

    RETURNED GOODS

    • Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days with receipt of order.  Please email returns@argeliahadrovic.com

    • Returns will be handled on a case-by-case basis. Argelia Hadrovic LLC reserves the right to assess and authorize any return cases.

     

    By completing an order and receiving an invoice from Argelia Hadrovic LLC, you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Argelia Hadrovic LLC. You agree to comply fully with Argelia Hadrovic  LLC terms & conditions for the entire duration that you carry & sell Argelia Hadrovic LLC products.

    For any other question email us at sales@argeliahadrovic.com